Terms & Conditions

Course Materials & Certifications

All attendees will receive digital copies of course materials and digital attendance certification following a training course or workshop.

Course materials can only be used by course attendees and must not be distributed to other team members or external teams who have not participated in the training course or workshop. Materials must not be shared on social media or video hosting platforms.

All course and workshop materials remain the copyright of Emarketeers Ltd.

Course Recordings

Recording courses or workshops is permitted if requested by the client before or during a course or workshop. By default, virtual courses and workshops are not recorded by Emarketeers unless requested by the client.

Storing and sharing recordings made by the client are the responsibility of the client. In the event that Emarketeers records a course or workshop, the files will be shared with the client immediately after the course or workshop. Recordings stored by Emarketeers will be deleted 90 days after the course or workshop date.

Course recordings can only be consumed by course attendees and must not be distributed to other team members or external teams who have not participated in the training course or workshop. Recordings must not be shared on public platforms such as YouTube, Vimeo, SoundCloud or other video or audio hosting platforms.

Payment

If a client chooses invoice as a payment method, an electronic invoice will be issued once a course date has been confirmed by all parties. Payment of this invoice is due within the terms highlighted on the invoice.

If payment is made by credit or debit card, an electronic receipt will be issued to the client.

Emarketeers reserves the right not to confirm a booking unless payment is made prior to the course or workshop date.

Emarketeers Cancellation

If, due to unforeseen circumstances, Emarketeers has to cancel a training course or workshop, and an alternative date is not available, Emarketeers will provide a full refund of course fees, if the course has been pre-paid.

Emarketeers cannot be held responsible for any extra costs incurred by the client as a result of a cancelled training course.

Client Cancellation

If a client cancels a course or workshop 14 days or more prior to the agreed date, the invoice will be voided and no charges made.

If a client cancels a course or workshop 7-14 days prior to the agreed date, the client will be charged 50% of the course or workshop fee plus any non-refundable fees, including travel and accommodation.