FAQs
- How will you make sure the training course will suit my level of experience?
- Where do the training courses take place?
- Will in-house training focus on my particular needs?
- Do you provide post training support?
- How do I pay for training courses?
- Do you discount courses?
- Can you supply references?
- Can I get funding for training courses?
- Can you tailor make in-house training?
- Do you provide any printed material I can use as a reference following the course?
- Do you provide accredited training?
How will you make sure the training course will suit my level of experience?
For in-house training, we assess the skill levels of every attendee and ensure that the course content and speed is suited to everyone's needs. For public courses, if we have doubts that a delegate is not suited to a particular course, we will contact that person for an inital discussion to ascertain his/her expectations and skill levels. We do also publish a section entitled "audience" on each public training course that help clarify the suitability of that particular course.
Where do the training courses take place?
We offer public training courses in London and Manchester at various venues. Our London public courses are carried out at either: Wallacespace, Covent Garden and St Pancras or The Guardian, St Pancras. Our Manchester training courses are carried out at the The Malmaison Hotel in Piccadilly.
For in-house training, we carry out the training courses either at your offices or at your preferred location.
Will in-house training focus on my particular needs?
Yes very much so. This is primarily the difference between in-house training and public training courses. With in-house training we focus the entire course on your marketing or technical requirements rather than producing a generic course that doesn't really answer your particular needs.
Do you provide post training support?
Yes. We offer structured or unstructured support. In other words, should you have a question or quick support enquiry, you are more than welcome to call us and we will be pleased to help. Equally we are happy to provide in-house refresher or follow-up courses to ensure that learned skills have been put into practice. We are also available for ad hoc e-strategy meetings as part of our consulting services.
How do I pay for training courses?
For bookings made by companies or other institutions, we can issue an invoice, or payment can be made by credit or debit card online or over the phone. Sole traders or freelancers are required to pay by credit or debit card prior to the course. Payment method can be selected when making a public course booking.
Do you discount courses?
Yes. We periodically discount training courses. These discounts are published on each training course page or you can view all of our discounts on our training course home page.
Can you supply references?
Yes we can put you in touch with clients who have attended our training courses and who can give impartial feedback. Or take a look at some of our testimonials.
Can I get funding for training courses?
Government funding is available for training courses via the Leadership and Management programme run by Train to Gain. However, not everyone is eligible and furthermore it doesn't happen overnight! Visit our training funding page, for further information.
Can you tailor make in-house training?
We often get asked if we can tailor-make an existing course to a specific brief - or combine elements from two courses. Where possible we will try to put together a training package to suit your needs. It is probably best to contact us, so that we can better understand your exact requirements.
Do you provide any printed material I can use as a reference following the course?
Yes. We supply a printed reference manual for all course attendees to keep. This not only contains course notes, but also includes recommended 3rd party suppliers, reference websites and technical examples - all highlighted for easy retrieval. Please note that we do not supply digital copies of our course material for copyright reasons.
Do you provide accredited training?
Most of our courses are accredited by the Chartered Institute of Marketing CPD Programme. This enables you to continue your professional development with the CIM in order to reach or maintain chartered marketer status.
